Hide one assignment group from INC, CHG and PRB forms list view.

[Vaishnavi35]

Hi,

There is one assignment group I want to hide from the list view of Incident, change, problem forms.

I want to see that Group only on Requested item and Catalog task.

Help?

I am trying to update the existing Dictionary Entry Override on Incident table but it does not get saved.

Anything wrong here?

Thanks,

Vaishnavi

[Dr Atul - LNG]

Best way, create a new group type and use that only for that group. and then update in dictionary entry.

[Vaishnavi35]

Hi Sir,

Group type? I dint get you.

Thanks,

Vaishnavi

[Dr Atul - LNG]

Hi @Vaishnavi35 

Like this:

and then use  these group type in dictionary. 

[Ankur Bawiskar]

@Vaishnavi35 

unable to see the image

Can you post a clear image?