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06-14-2024 03:47 AM - edited 06-18-2024 12:47 AM
Hi,
There is one assignment group I want to hide from the list view of Incident, change, problem forms.
I want to see that Group only on Requested item and Catalog task.
Help?
I am trying to update the existing Dictionary Entry Override on Incident table but it does not get saved.
Anything wrong here?
Thanks,
Vaishnavi
Solved! Go to Solution.
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07-11-2024 04:46 AM
javascript:backfillAssignmentGroup()+'^active=true'+'^name!=Project Creation'; - this worked.
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06-14-2024 03:50 AM
Best way, create a new group type and use that only for that group. and then update in dictionary entry.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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06-14-2024 04:14 AM
Hi Sir,
Group type? I dint get you.
Thanks,
Vaishnavi
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06-14-2024 04:19 AM
Hi @Vaishnavi35
Like this:
and then use these group type in dictionary.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-16-2024 08:22 PM
unable to see the image
Can you post a clear image?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader