Hiding instructuins for variables from a variable set

Harikrishna3
Tera Contributor

‎12-01-2023 12:30 AM

Hi,

I have a variable set which is used in multiple catalog items,

I need to add instructions to one of the variable in the variable set and those instructions should appear only on one particular catalog item.

How to achive this ?

 

@ankurt 

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Omkar Kumbhar
Mega Sage
Mega Sage

‎12-01-2023 01:11 AM

Hello @Harikrishna3 ,

You can write the onload client script on that particular catalog item show the instructions or field message for that variable.

Please find the below link

https://www.servicenow.com/community/itsm-forum/show-variable-help-text-based-on-the-condition/m-p/7...

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-01-2023 02:57 AM

Hi @Harikrishna3 

 

It is too specific and not recommended to make changes for 1 catalog item. Try to see if the same help text displayed in all catalog items.

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