In the portal how to put attachment ribbon on top instead of bottom

kranthi2
Tera Expert

Hi,

In the portal how to put attachment ribbon on top instead of bottom.

I want to put the Attachment ribbon should be on the top instead of bottom is it possible to place it in the top

 

kranthi2_0-1701429055773.png

 

kranthi2_1-1701429139376.png

 

Please help me out how to configure the same.

 

Thanks,

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@kranthi2 

the 1st screenshot is for the form view and it shows the paper-clip icon at bottom OOB.

the 2nd screenshot is for record producer or catalog item

Which image are you referring?

You might have to customize the form widget which I won't recommend as you will have to clone it etc.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Jack Littlewort
Giga Guru

Hi @kranthi2 ,

 

You would have to perform significant customisation to the widgets to achieve your required outcome. An alternative is that you can use the attachment variable type on your Create Incident record producer which would make the attachment position more prevalent.

 

JackLittlewort_0-1701430026953.png