Hiding "Add Me" UI Macro when record is inactive

rlehmann
Kilo Sage

We've used http://www.servicenowguru.com/system-ui/ui-macros/add-me-ui-macro-user-group-fields/ to add the "Add Me" UI macro to the Assigned to field on task table records (Incident, Problem, Change, Catalog Task, etc.) to give people a quick way of assigning the ticket to themselves.

Previously we leveraged a client script to hide the macro from the form when the record is inactive.

To align with best practice, we are trying to retire any client scripts using DOM manipulation and update the macro.

I've attempted to tweak the macro to only work when the record is active.
The challenge is that in order for this version to work, we need to include the Active field on the form itself.
Preference is not to have the Active field visible on the form.

Is there another way we can achieve this without adding Active to the form?

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
   <j:set var="jvar_n" value="add_me_${ref}"/>
   <a id="${jvar_n}" onclick="addMe('${ref}')">
     <img border="0" src="images/icons/user_obj.gifx" title="${gs.getMessage('Add me')}" alt="${gs.getMessage('Add me')}"/>
   </a>

   <g2:evaluate var="jvar_groups" expression="gs.getUser().getMyGroups()" />

   <script>
      function addMe(reference) {
         //Hide any field messages
         g_form.hideFieldMsg('assigned_to', true);

         //Check to see if the user is a member of selected group
         var aGrp = g_form.getValue('assignment_group');
         var myGroups = '$[jvar_groups]';
		 var active = g_form.getValue('active');

         if(active === 'true' $[AMP]$[AMP] aGrp $[AMP]$[AMP] myGroups.indexOf(aGrp) > -1){
            //Get the user reference field and populate the current user
            var s = reference.split('.');
            var referenceField = s[1];
            g_form.setValue(referenceField, '$[gs.getUserID()]');
         } else if(active !== 'true'){
			//Display a field error message
            g_form.showFieldMsg('assigned_to','Unable to update Assigned to. Record is no longer active.','error');
		 }
         else{
            //Display a field error message
            g_form.showFieldMsg('assigned_to','You are not a member of the current assignment group.  Please select one of your groups and try again.','error');
         }
      }
   </script>
</j:jelly>

Thanks in advance.

Ron

1 ACCEPTED SOLUTION

@rlehmann I have updated the code to remove the message and added a info message to check what value we are getting for active field from script include.

 

UI Macro:

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
   
   <span id="add_me_button" onclick="addMe('${ref}')" title="Add me" alt="Add me" tabindex="0" class="btn btn-default icon-user-add">
      <span class="sr-only">Add me</span>
   </span>
 
   <g2:evaluate var="jvar_groups" expression="gs.getUser().getMyGroups()" />
 
   <script>
   setTimeout(function(){
   
   //Check if the record is Active
         var ga = new GlideAjax('ActiveState');
         ga.addParam('sysparm_name','taskActive');
         ga.addParam('sysparm_id', g_form.getUniqueValue()); // SYS ID of the record
         ga.getXMLAnswer(function(response){
        var active = response;
        g_form.addInfoMessage(active);
            if(active == 'true'){
                gel("add_me_button").style.display = "inline-flex";
            }
            else{
                gel("add_me_button").style.display = "none";
            }
        })
   
   }, 1000);
   
      function addMe(reference) {
         //Hide any field messages
         g_form.hideFieldMsg('assigned_to', true);
 
         //Check to see if the user is a member of selected group
         var aGrp = g_form.getValue('assignment_group');
         var myGroups = '$[jvar_groups]';
 
         if(aGrp){
            if(myGroups.indexOf(aGrp) > -1){
               //Get the user reference field and populate the current user
               var s = reference.split('.');
               var referenceField = s[1];
               g_form.setValue(referenceField, '$[gs.getUserID()]');
            }
            else{
               //Display a field error message
               g_form.showFieldMsg('assigned_to','You are not a member of the current assignment group.  Please select one of your groups and try again.','error');
            }
         }
         else{
            //Get the user reference field and populate the current user
            var s = reference.split('.');
            var referenceField = s[1];
            g_form.setValue(referenceField, '$[gs.getUserID()]');
         }
      }
   </script>
</j:jelly>
 
You can observe the below
jaheerhattiwale_0-1686198034415.png

 

Let me know if there is any issue.

 

If everything works fine then remove the info message from code.

 

Please mark as correct answer if this solves your issue.

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023

View solution in original post

19 REPLIES 19

@rlehmann May I know how you’re making fields read-only? Are you using UI policies or client scripts?

Ui policy.

@rlehmann Can you try ACL to restrict write access on Assigned to field for inactive records and see if UI macros are still accessible or not?

ACL already exists.

ACL - Incident-assigned_to.png

I did try disabling the UI policy and set the condition of the ACL to active is true.
No change in the visibility of the UI macro.

jaheerhattiwale
Mega Sage
Mega Sage

@rlehmann 

In script tag you call the client callable script include using GlideAjax and pass the sys id of the record.

 

In script include you write the code to get the value of active field.

 

Now in the GlideAjax callback function you have the active field value. Use it to add your logic to hide the ui macro.

 

Please mark as correct answer if this solves your issue.

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023