Why do the highlighted values show on native UI but not on workspace.
I remember reading a community post that mentioned if related list Highlighted value for Workspace is in first or second column, it does not work. Moving it to third or later columns in the list makes it work. I am not sure if it is a bug, I replicated in my PDI and behavior is same.
You can try creating a support case if you want it in first or second column.
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Thanks,
Bhuvan
Check 2 things to make it work
1. Make sure Application scope you are creating is correct. For example, SOW Workspace for Incident is 'Incident Management for Service Operations Workspace'. Below is my test configuration in PDI for short description field
2. Make sure you have corresponding entry in sys_ux_m2m_highlighted_value_config
Highlighted value is working as configured in Workspace
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
I did that and checked all and it only highlights this little part here on the form.
Whereas in the related record on the change it shows nothing
Check your configuration is set for correct application scope, table and Highlighted Value Conditions
For example, below is my configuration for testing in PDI
It reflects as expected in Workspace
As per community guidelines, you can accept more than one answer as accepted solution. If my responses helped to guide you or answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
