History > List in the Location table not showing any values for other than admin

[DNC]

Hi All 

We have added History > LIST to the location table recently. (see the screen shot in Location 3)

as shown in the 'Location 1' screenshot, the LIST is available for all the ITIL users.

But if we click the LIST from the ITIL users, it is showing some error "Number of rows removed from this list by Security constraints: 300" as shown in the "Location 2" screenshot.

For ADMIN, Data is available correctly.

can you let me know, how I can make it available to all?

[DNC]

Hi Muhammad

Thanks for the response.

We have already provided the ITIL in the ACL for 'sys_history_set' table.

Thanks

Nagarjuna

[DNC]

Hi Muhammad

Thanks for the response.

We have already provided the ITIL in the ACL for 'sys_history_set' table.

also , this ITIL users are able to see Incidents , RITM, Change requests History List, but same person is not able to see the Location table records History List.

Thanks

Nagarjuna

[chsumit]

Hi,

There is a system property where you can verify that who can see the history details.

Thanks,

Sumit