We have a requirement to show the incident number and some description on top of the survey widget.
Our instance was configured to show assessment (Survey) to the user who raised the ticket, once the ticket gets closed.
For now, we are using a custom page and adding a OOTB Widget (Surveys and Assessment) in to it. But the survey appears to be generic and doesnt show to what exactly we are submitting the survey for. So we wanted some incident and short description to be appeared in the page or widget. Also make some small changes like removing asterisk before a word.
I am aware that there very limited things we can do from OOTB widget. So i tried cloning it and testes several scripts in HTML and Server. Nothing made any changes to it.
There was one more widget (Take Survey Deprecated) which shows the incident and short description on the survey page. I would like the Surveys and Assessment to appears as Take Survey Deprecated.
Attaching screenshots for reference.
This is from Take Survey Deprecated widget. Which shows incident number and some description.
This is from Surveys and Assessment widget. I want the incident and some description to show at the header.
