how can I check an attachment on requested item table attached or not in every 5 minutes for 40 days from workflow.
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04-11-2022 06:31 AM
how can I check an attachment on requested item table attached or not in every 5 minutes for 40 days from workflow
Need to run the gliderecord for checking attachment after every 5 mins for 40 days if attachement is not there on the record for 40 days then cancel the request and RITM from workflow.
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04-11-2022 07:30 AM
Hi,
Can you explain the business requirement to check the file?
you can use flow designer with no script for this
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-11-2022 10:44 PM
I am able to validate the attachment on the RITM record , but, if attachment is not there then it should check for attachment in every 5 mins for next 40 days until it found any attachment on the RITM, if attachment is not there for more than 40 days on RITM then it should send the reminder email through an event from the workflow.
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04-11-2022 11:13 PM
Hi,
so what should happen in every 5mins if file is not there?
are you willing to perform any action?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-11-2022 11:16 PM
if file is not found then it should again wait for 5 mins and check again ....this process should last for 40 days and then it will send an reminder email through event
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04-12-2022 01:48 AM
Hi,
what's the point in checking for every 5mins and not every day until 40 days?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader