How can I create a custom approval_admin role only for the Change Table

DBrown · ‎06-28-2019

Issue:

Certain change managers have been known to abuse the approval_admin role to approve requests outside of the Change table, and definitely outside of their role as Change Manager. Despite having Self-Service Delegate creation in our Catalog, Approvals are sometimes needed to push changes through when Approvers are not in-office.

Request:

Is it possible to create a custom role that has similar privileges as approval_admin, but only applies to the Change approvals?

I'm aware that an ACL is necessary to accomplish this request. However, when creating the ACL, I'm not sure what restrictions need to be in place before it will work properly.

Narendra Kota · ‎07-05-2019

Hi,

Yes, you can create a new custom_approval_admin role by going to the Roles table. After it's submitted, in the related list you'll find Contains Roles, there you can put approval_admin role, and it would act similar to standard approval_admin role. In case, you need to define privileges for this new role on certain tables, you can configure ACL's for it.

Hope this helps.
Please mark helpful or correct based on impact.

Thanks.

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Cristian Hernan · ‎05-30-2023

Hey Melissa, any updates on this? I have a similar requirement and have not had success with my attempts!