How can I create a scripted filters on user table.

Chandra18
Mega Sage

Hello experts,

I want to create a scripted filters on user table for showing user which having the "Itil" role.
I have taken the help from https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-lists/task/t_...

I created below script include:

Chandra18_0-1713435829869.png


Please help on that.

Thank You!


1 ACCEPTED SOLUTION

Hi @Chandra18 ,

 

Please Remove all the content of the script and just keep below script or your script will also work 

 

function myFunction(){
        var arrUsers = [];
        gr = new GlideRecord('sys_user_has_role');
        gr.query('role', '282bf1fac6112285017366cb5f867469');//itil role sys_id
        while (gr.next()) {
            arrUsers.push(gr.user.toString());
        }
        return arrUsers;


}

 

 

AstikThombare_0-1713441123757.png

 

 

AstikThombare_1-1713441123800.png

 

 

 

    If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

 

                         By doing so you help other community members find resolved questions which may relate to an issue they're having

 

 

Thanks,

 

Astik

 

View solution in original post

6 REPLIES 6

Hi @Chandra18 ,

 

Please refer below code 

 

 

gr.query('role.name', 'itil');

 

 

     If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

 

                         By doing so you help other community members find resolved questions which may relate to an issue they're having

 

 

Thanks,

Astik

AndersBGS
Tera Patron
Tera Patron

Hi @Chandra18 ,

 

Why not using the OOTB table sys_user_has_role with appropriate conditions? 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/