Set Manager name based on selected user

[jesusnava]

Hello everyone,

Please I need your help, I have 2 fields one called "Requested for (requested_for) and another one named "Manager Name (manager_name)", The idea is that when the selected user changes, the manager changes as well, 

this is the script OnChange I am using but seems that something is not working: 

**************************************************************************

function onChange(control, oldValue, newValue, isLoading) {
if ((isLoading && !g_form.isNewRecord()) || (g_form.isLiveUpdating && g_form.isLiveUpdating()))
return;

if (newValue == '' || newValue == null) {
g_form.setValue('manager_name', '');
return;
}
if (!g_form.hasField('manager_name'))
return;
var requested_for = g_form.getReference('requested_for', setManagerName);
}

function setManagerName(requested_for) {
if (requested_for)
g_form.setValue('manager_name', requested_for.manager_name);
}

***************************************************************

Thank you!

[Ravi T]

Wat are you trying to achieve here?

[jesusnava]

I am trying to achieve the following:

As you can see when the page loads, you see requested for and Manager name, what I need is that if I change the Requested for and select any other user, The field Manager Name will change as well with the correct User Manager.

Regards

[Ravi T]

Hi,

okay for this write an on change client script

var r=g_form.getReference('requested_for');

g_form.setValue('manager_name',r.manager);

try the above code and if find any problem post it

Regards

Ravindra

[Rajesh Mushke]

It's always recommended to use getReference() with callback function, this runs asynchronously, and script processing will continue normally until the server returns the reference value, at which time the callback function will be invoked. Please find more details here: GlideForm (g form) - ServiceNow Wiki

 function onChange(control, oldValue, newValue, isLoading) {

 if (isLoading || newValue == '') {

  return;

  }

  //Type appropriate comment here, and begin script below

  var reqFor = g_form.getReference('<field name of requested for>', doAlert);

  function doAlert(reqFor) {

  g_form.setValue('<field name of manager>', reqFor.manager);

  }

}

 Hope this helps.

Let me know if you need more help.

Thanks,

Rajashekhar Mushke

Community Leader