How can I create custom emergency change form which looks & works similar to OOTB emergency form??

AshwaniK4856193
Tera Contributor
 
2 REPLIES 2

Arun_Manoj
Mega Sage

Hi @AshwaniK4856193 ,

 

1. Create a New Change model [chg_model] table. 

2.There are 3 flows for Emergency change , take the copies and add the custom changes then use the change the running conditions and also based on change state condition.

3. Inactive OOTB emergency or otherwise add the new model you created.

AshwaniK4856193
Tera Contributor

Thank you for the solution, I will apply this and see if this works. The condition here is we are creating the ITSM flow from the start, so we are making a custom change table also and from that I need to create a change model table. I will try replicating your solution with our table.