Outlook actionable message not working

saranyavs
Tera Expert

Hi all,

 

We have implemented Outlook actionable message but its not working, Is there any restriction to use other domain in email address other than 'service-now.com'. I found in one KB like notification received by the user from the email field should contain "*.service-now.com". Please help.

 

Regards,

Saranya VS

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