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Outlook actionable message not working

saranyavs
Tera Expert

‎05-05-2025 05:46 AM - edited ‎05-05-2025 05:47 AM

Hi all,

 

We have implemented Outlook actionable message but its not working, Is there any restriction to use other domain in email address other than 'service-now.com'. I found in one KB like notification received by the user from the email field should contain "*.service-now.com". Please help.

 

Regards,

Saranya VS

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