How can I delete changes from an update set

sbolton · ‎06-23-2014

I made a change in our dev instance under an update set accidentally deleted an application. How can I take any changes from that update set and roll them back?

casey_stinnett · ‎06-23-2014

If I understand your question right, Sean Bolton, you are asking if you can undo the deletion of the application by rolling back the update set that you are working in.

If that is what you are asking, then I suggest you look at these two pages: Using Update Sets - ServiceNow Wiki and http://wiki.servicenow.com/index.php?title=Getting_Started_with_Update_Sets

An update set simply captures certain changes made to your instance (they don't capture data, however). So it isn't through the update set that you can revert your deletion of the application.

Check out this link: Creating a Custom Application - ServiceNow Wiki

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Subhajit1 · ‎06-23-2014

Hi Sean,

If your query is what Casey understood, then he has your solution.

What i understood is that you want the DELETE record that was captured in the Update Set to be not there, so that when you move the Update Set, no records get deleted in your next instance.

If that is the case, kindly go to your Update Set on Dev, see the Updates captured, find the DELETE one, open that record and change its Update Set to Default.

Thanks,

Subhajit

sbolton · ‎06-24-2014

Also, I was able to back out of the update set only after I marked it complete. I marked the update set complete, clicked back out and that did the trick

debalina1 · ‎06-30-2017

I do have a similar issue. I have deleted one catalog item and it has been captured in an update set. I have marked the update set as complete and then tried to Back out. However its giving error message and there is no way to trace the error. Any other way if I can revert back the catalog item?

dhante · ‎11-10-2017

Thank you Sean! That's exactly what I needed!