How can I generate a list for the Fulfiller License holders?

[harish11]

We have recently upgraded to Eureka. In our previous version (Calgary), I could easily generate a report for the no of license holders in Service Now. But with the upgrade, I am only able to view a pie chart of the Usage under System Security, but cant seem to find a way to display or view the names of individuals who have or are assigned the Fullfiller license. Can someone please help with this?

Note: Not sure if this is right group. Please direct if it is not. Thank you.

[Kalaiarasan Pus · Accepted solution]

report on this table

User Role (sys_user_has_role)

Also, there is a out of the box list report 'Role Allocation' ....

[lars_b_lund]

Hi Harish,

Monitor Subscription Usage - Count Fulfiller.

The report from Calgary has been replaces with a plugin.

You can find it here http://wiki.servicenow.com/index.php?title=Subscription_Usage#gsc.tab=0

At present you need to request the plugin via HI.

Best regards

Lars

www.businessnow.dk

[arjunb]

The subscription usage application is available only if you are on Fuji or later releases.

[clinton_hart]

I requested this late last year for our Fuji Instance and received the following response (HI Incident INT2766547):

"...this plugin's functionality has been removed from ServiceNow and is currently being redeveloped to provide improved functionality for all customers. The 'new' release version looks to be Helsinki.

Unfortunately this means the functionality will not be available until at least mid 2016 and I apologise fo this Inconvenience."