Total % is more than 70 but result is FAIL Topic Level Scoring:1 - Incident Management: 86%2 - Problem Management: 77%3 - Change Management: 60%4 - Service Portfolio Management: 66%5 - Request Fulfillment: 60%6 - Configuration Management Database: ...
I have a requirement to sync attachment between sc_request and sc_task I tried the below script using business rule while it is working for sc_task to sc_request but not for sc_request to sc_task. Seeking your assistance. Table: sys_attachmentwhen ...
I have a related list inside a tab under repeater component. Now i want to refresh the related list in real time, for that i am using a data transform broker. Can someone help me to create the data resource with a particular sys_id?
Which rule execute first client Scripts or UI polices?
Hi All! The 'save' option is not available on the form widget under the service portal. Can anyone pls help me with this ! ThanksHiranmayee Mohanta
Hi Team, I have a requirement that Employees in watch list are not able to see the requests for which they are marked in watch list under my requests of self-service portal and also send email to watch list users I have tried creating after business ...
We are currently establishing a record retention schedule for incidents, requests, and changes. ServiceNow appears to default to no record retention. What system property needs to be modified or created to delete incidents, requests, and changes afte...
I'm in the process of implementing a custom "Expedited" Change Model and need to have the existing Risk Assessment applied to these Changes. I thought it would simply be a matter of including the new type in the Risk Assessment conditions as shown, b...
Hi "When a checkbox field is marked as true, specific fields should be removed from the list collector field."Can anyone help me on this Thank youAnusha
Hi everyone,I’m leveraging the sys_auto_flush table to automate record deletions in a scoped application. For most scenarios, I calculate the age field based on standard timeframes (like "last X days"), and everything works as expected.However, I’m t...
Template Management is missing when i click on the standard change catalog it has to show template management like below Regards, Vijay
Hello Community, As you can see, there is a "View Details" tab on every catalog item. However, the extra space around the "View Details" text is not clickable.My requirement is that either the extra space should be made clickable, or the "View Detai...
Hi All,In the approval email, we have approve and reject links. I wanted to add new link, "More Info" and when clicked users should be able to ask for questions in email and those questions should be added to either worknotes or additional comments o...
Hi,How to develop a method for sending surveys to external users who are not part of ServiceNow.I tried with enable public access not working.Can anyone please suggest any alternative solution it would be grateful.Thanks!
Hi All My requirement is, if '5b806c328396c6105fc86770deaad354' is present in 'entitlements' then remove it from 'entitlements'. Can someone please suggest what is wrong with the code. var entitlements = ['0678191f1b13a4d06c3c2f007e4bcb9b','5b806c328...
