Urgent!! Hi , I want to update the knowledge article category and other fields of published articles. Challenge is that there are 700+ articles and values to be updated are also different. I was trying to achieve this with the transform map adding tr...
Hi, I am at a loss on what to do. I am working on a flow where after approvals, a catalog task will be created. This catalog task is for the fulfillment group (I am assuming) and it will contain variables that the group should edit. These variable...
Hi All, our client wants a report where they should view all the incidents and sctasks along with their variables. we have a record producer to create incident, that form has 70 fields. sctask has their own vairables. we are thinking to create a cust...
By default, the auto-generated meeting notes look like the following: (CAB Automation) - CHG00123456 - Approved - John Smith - 12:31:12 - US/Eastern We would like to change them to something like: (CAB Automation) - CHG0030216 - Assignment Group - Ri...
Hi,we have installed pagerDuty plugin in our dev instance to explore. But I’m unable to see configuration and properties module under pagerduty. I have repaired it, reinstalled still its not visible. I have already completed prerequisite for that.Any...
Hi, The requirement is need to send an notification to the Respective manager with the respective list of Reportees who didn't submitted time sheet last week.This information need to send every week Monday morning. For Examplemanager A has 10 reporte...
Would anyone have an idea if knowledge base articles can be formatted to view from a mobile browser? I have KBAs accessible externally and this is so people can scan QR codes to access how to control meeting rooms and not have to SSO in to view the c...
Hello All, While resolving Major incident for few of the Incident Resolution codes it's spawnning a Problem record.And we want to stop that, I tried by deactivating flow named ->Create Problem from Major Incident but still this problem record is bein...
Hi,What all are the notifications related to standard change proposal?
Hi , i am encountering the issue like when i tried to update the specific incident from postman by hitting the endpoint through postman but i got an error "connect ECONREFUSED port number" . How to fix this issue?. as user has basic authentication. ...
Hi, I have a Date/time field [start_date] in the Change Request[change_request] table. Requesting for a script to change the display in [start_date] to show the time as 00:00:00. So user can enter the as they wanted. Thanks in advance.Sowmya
Hi,I am learning integration concepts so here i am having one doubt herewhat is the common information we need from the client to setup the eBonding (REST API)Can anyone please help on this, it will be grate for my learnings?Thanks!
Hi How can we modify user OOB User Registration form by adding a additional field.I have a requirement to add additional field in user registration form can we edit it? I have added user field but it is not reflecting in portal yet.
Hi, I’m facing an issue with a record producer that is configured as a catalog item on the Employee Center portal. The form has a Description field, which is a free-text field. The problem occurs when we enter text that contains double quotes. For ex...
As per the title, the "when to send" condition for "Problem Closed inform Opener" is set to "Trigger". I've checked the Flows, but I couldn't find anything that corresponds to this notification.Does anyone know when this notification is triggered?
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