How can i restrict the access of incidents specific assigned to group xyz only to it's group members

[Sowmya20]

Hi,

I have requirement if incident assignment group is "XYZ" security checkbox is true. Then only part of the assignment group member incident ticket should visible. Other team should not have access to view these tickets.

Thanks in advance.

[Dr Atul G- LNG]

Hi @Sowmya20 

Where you are using the security check box? 

You can achieve this via Business Rule and check the condition

Logged in user is member of Assignment group If yes then show else no. 

[Sowmya20]

Hi 

security checkbox is in incident table.

I'm using below Business Rule:

Table: incident

Filter condition:

assignment group is XYZ

Security is True

Script:

(function executeRule(current, previous /*null when async*/ ) {

if (gs.getUser().isMemberOf('XYZ')) {
answer=true;
}else{
answer=false;
}
})(current, previous);

Before Query I'm running.

But while testing other than XYZ group member are able to view the incident.

[Dr Atul G- LNG]

Try to add Sys ID instead of group name.

[Sowmya20]

Hi,

Tried to add sysID as well. when impersonating other than XYZ group member still they able to view security incident.

(function executeRule(current, previous /*null when async*/ ) {
if (gs.getUser().isMemberOf('811b20e21b72e700755b8480cd4bcb4a')) {
answer = true;
} else {
answer = false;
}
})(current, previous);