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06-16-2021 09:00 AM
We are creating a catalog item where lookup select boxes are dependent on one another to choose a room at a facility.
Campus > Building > Floor > Room
We have reference qualifiers and variable attributes setup so that only buildings for the correct campus show up, only the correct floor for the building show up and I'm trying to get the correct setup for room. Currently the way room is setup is that it is dependent on floor. But I need it to be dependent on floor and building.
The current setup is:
Reference Qualifier: javascript:'u_floor='+current.variables.floor
Variable attributes: ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=floor
What I would like to add to that is :
Reference Qualifier: javascript:'u_sub_building='+current.variables.building
Variable attributes:ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=building
I'm just not sure now to combine those two and I haven't been able to find any examples of people doing this. Has anyone done this before or know how I can accomplish this?
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06-16-2021 09:12 AM
Can you try this:
javascript:'u_floor='+current.variables.floor+'^u_sub_building='+current.variables.building
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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06-16-2021 09:12 AM
Can you try this:
javascript:'u_floor='+current.variables.floor+'^u_sub_building='+current.variables.building
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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06-16-2021 10:11 AM
That seems to do the trick! I do have a question about it though. I had essentially tried this before, but was missing the caret by u_sub_building. In this scenario, what is the caret doing? Also, just in case I'm missing something, do you think the Variable attributes field would need to be updated as well?
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06-16-2021 10:22 AM
It's the operator AND
Check below link
Yes for variable attributes you should replace floor and building with your table column names instead of variable names
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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06-16-2021 10:27 AM
It actually looks like I was a bit hasty in my response. The reference qualifier is only working for building now. So the rooms available in the field are now everything that belongs to the building, but the floor value isn't being taken into consideration.