How can I use two reference qualifiers in catalog variable?

Casey23
Tera Guru

We are creating a catalog item where lookup select boxes are dependent on one another to choose a room at a facility. 

Campus > Building > Floor > Room

We have reference qualifiers and variable attributes setup so that only buildings for the correct campus show up, only the correct floor for the building show up and I'm trying to get the correct setup for room. Currently the way room is setup is that it is dependent on floor. But I need it to be dependent on floor and building.

The current setup is:

Reference Qualifier: javascript:'u_floor='+current.variables.floor

Variable attributes: ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=floor

What I would like to add to that is :

Reference Qualifier: javascript:'u_sub_building='+current.variables.building

Variable attributes:ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=building

I'm just not sure now to combine those two and I haven't been able to find any examples of people doing this. Has anyone done this before or know how I can accomplish this?find_real_file.png

1 ACCEPTED SOLUTION

Voona Rohila
Kilo Patron
Kilo Patron

Can you try this:

javascript:'u_floor='+current.variables.floor+'^u_sub_building='+current.variables.building

 


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

View solution in original post

15 REPLIES 15

Then I guess you want campus records to be selected based on floor or building 

javascript:'u_floor='+current.variables.floor+'^NQu_sub_building='+current.variables.building

 

If this is not giving the expected results then can you show the campus records and how these are dependent

 


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

That didn't seem to work either. All of the original options are available again as if I were just looking at floor. Here is how the other variables are configured:

 

Campus

Reference qualifier:

Variable attributes: 

Building

Reference qualifier: javascript:'u_location='+current.variables.campus

Variable attributes: ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=campus

Floor

Reference qualifier: javascript:'u_sub_building='+current.variables.building

Variable attributes: ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=building

Room

Reference qualifier: javascript:'u_floor='+current.variables.floor

Variable attributes: ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=floor

Modify variable attributes

Campus

Reference qualifier:

Variable attributes:

Building

Reference qualifier: javascript:'u_location='+current.variables.campus

Variable attributes: ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=u_campus

Floor

Reference qualifier: javascript:'u_sub_building='+current.variables.building

Variable attributes: ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=u_sub_building

Room

Reference qualifier: javascript:'u_floor='+current.variables.floor

Variable attributes: ref_auto_completer=AJAXReferenceChoice,ref_qual_elements=u_floor

 

So, You need room dependent on floor and building but from above configuration room is indirectly dependent on building too .

Room is dependent on Floor and Floor is dependent on Building. 

so when you see records from room, you are taking value from floor( which is dependent on building)


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Hello,

Changing the variable attributes to the field name in the table breaks the lookup select boxes. With those changes, clicking the dropdown doesn't show any options in any of those fields.

Oh I'm sorry, I'm not really sure how ref_qual_elements attribute actually works

Reference qualifier for room(dependent on floor and building) javascript:'u_floor='+current.variables.floor+'^u_sub_building='+current.variables.building

 

If this didn't helped then can you share the table data with one example so that we can build proper query. 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP