How can we hide Flag button from knowledge article when article is not published
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‎03-14-2024 02:44 AM
Hello All,
I have an requirement, 'How can we hide Flag button from knowledge article when article is not published?'
Any help would be appreciated!
Thank you!

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‎03-14-2024 03:00 AM
Hi @C_S3
You can disable the option to Flag articles via the glide.knowman.show_flag system property and alternatively restrict who can flag articles with the glide.knowman.show_flag.roles property. These properties may also be found under Knowledge > Administration > Properties.
The below system properties are responsible for showing the "Flag article" on the articles for users based on roles.
glide.knowman.show_flag
glide.knowman.show_flag.roles
In your filter navigator, type the word flag--> choose "all flagged" click on the kb article to open-->scroll all the way to the bottom of the article, you will see "knowledge feedback"-->click on the "date it was created" to view the reason the article was flagged and what user flagged it. to the right you will see an option to check off "flagged" and then update. you just un-flagged an article.
Mark my answer correct & Helpful, if Applicable.
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‎03-14-2024 03:26 AM
Hello Ram,
Thank you for your quick response, but how can we put the condition; when article is published then only flag button should be visible in the back end ?