how do i add help icon on a field in a form
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‎10-25-2016 01:39 PM
How do I add a help icon for a field in ServiceNow I am in Eureka version
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‎10-25-2016 01:42 PM
Click on the field and go to configure Label.
Add hint there in that form.
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‎10-25-2016 02:21 PM
I did the above but I dont see the hint text that I added
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‎10-25-2016 02:21 PM
how do I create a new help text icon & update text to that text help icon
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‎10-25-2016 02:17 PM
The best solution I have come up with for field-level help icons is to:
- Confirm you're an admin.
- Right-click on the field label.
- Unlock the URL field.
- Create and publish a KB article that shows a definition for all of the necessary buttons on the form.
- Generate the URL to the article by opening it and click on View Article.
- While viewing, scroll all the way down to the bottom of the page and click on Copy Permalink.
- Paste the permalink into the URL field you unlocked in Step 3.
- Lock the URL and Update the record.
You'll get a nice little question mark icon next to all the fields you modify this way and they all point back to the knowledge article.
Enjoy!
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