How do I add new words to the Knowledge Base keyword list in Fuji?

[ibt]

Only "homepage" is listed and there is no "New" pushbutton on this screen which several WIKI's mention.

[karthiknagaramu]

Hi,

This is what I found from the wiki.

1. Navigate to Knowledge > Knowledge Bases.
2. Select a knowledge base.
3. In the Featured content related list, click New.
4. Select a Knowledge article.
5. Click the lock icon to expand the Keywords field.
6. Select or create knowledge keyword records using the reference lookup icon.
   • Each keyword must be a single term without spaces.
7. After adding all keywords, click Submit.

By above steps you should be able to create keywords.

Regards,

Karthik Nagaramu

[ibt]

Karthik,

Are you able to do this?   I have tried it and cannot add new words.   The only word allowed is "homepage".

Tom

[karthiknagaramu]

Hi Tom,

I was able to create keyword by following the steps in wiki. Are you not seeing the New as in below screen capture.

Regards,

Karthik Nagaramu

[Mike Patel]

type kb_keyword.list and click New button to add keywords.