How do I add new words to the Knowledge Base keyword list in Fuji?

ibt
Kilo Contributor

‎02-24-2016 07:57 AM

find_real_file.png

Only "homepage" is listed and there is no "New" pushbutton on this screen which several WIKI's mention.

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Mike Patel
Tera Sage
In response to ibt

‎03-01-2016 10:54 AM

No problem, I'm not sure why are you not using meta instead of keywords. If someone search for words that are related the knowledge base it will appear in search results.


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ibt
Kilo Contributor
In response to Mike Patel

‎03-01-2016 11:01 AM

With the Keyword, a specific KB Article will be "forced" to the top of the search. While this can also be done using meta, too many people have the ability to add meta and it is more difficult to control the search order.


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