How do I delete an on-call schedule?

[Sherilyn M_]

I created an on-call schedule a while ago. I am not in need of it anymore, but can't find a way to delete it. Can anyone assist? I made it no longer Active, but hoping to find a way to delete it altogether. We're on Madrid. 

Someone else previously asked and answered this question but they were on an earlier release of ServiceNow, so I'm needing a different answer.

Thanks!

[Community Alums]

Hi Sherliyn,

1) Go to  On-Call Scheduling and click 'My Group Schedules'

2) Following list should show up. Select the rota which you want to delete

3) Click on the 'Delete' button on top right

Please mark this comment as Correct Answer/Helpful if it helped you.

Cheers,

Hardit Singh

[Saritha14]

If we make 'shift' as active false, won't work? do we need to delete only?

[GlideFather]

Hi @Saritha14,

you are reacting to a 5 years old post 😄 I filtered the forum as per the latest activity and found yours. I do not think this is still relevant tho..