How do I make changes in the content of Knowledge article feedback pop up?
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11-13-2020 05:54 AM
Hi,
I want to update the content of knowledge feedback modal pop up. But not able to find it. Is this modal pop up comes from widget "Knowledge Article Comments". Can someone please help me find out where this code is, so that I can make changes in the content of it.
Thanks,
v
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11-13-2020 07:14 AM
Hi,
it must be coming from some macro.
Try searching it macros
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-17-2020 01:46 AM
Thanks for the reply. Could not fin it in Macros as well. There is one line code written which is responsible to open modal pop up but not sure how it is working.
$rootScope.$emit("sp.kb.feedback.openTaskPopup",{"feedback_data":feedback_data});
Searched in the events, business rule, script include and system property to find this "sp.kb.feedback.openTaskPopup" but could not find it.
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02-22-2021 12:13 AM
Hi Vimal
can you tell me where can we look for - sp.kb.feedback.openTaskPopup",{"feedback_data":feedback_data} as one of my requirement is to make the 'Details' field mandatory on submission of feedback task.
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11-17-2020 03:35 AM
Found it. It was template linked in the widget. Thanks