How do I make changes in the content of Knowledge article feedback pop up?

vimal11592
Tera Expert

Hi,

 

I want to update the content of knowledge feedback modal pop up. But not able to find it. Is this modal pop up comes from widget "Knowledge Article Comments". Can someone please help me find out where this code is, so that I can make changes in the content of it.

@Chuck Tomasi  @Pradeep Sharma  @Ankur Bawiskar 

Thanks,

v

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14 REPLIES 14

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

it must be coming from some macro.

Try searching it macros

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks for the reply. Could not fin it in Macros as well. There is one line code written which is responsible to open modal pop up but not sure how it is working.

$rootScope.$emit("sp.kb.feedback.openTaskPopup",{"feedback_data":feedback_data});

Searched in the events, business rule, script include and system property to find this "sp.kb.feedback.openTaskPopup" but could not find it.

Chai6
Tera Contributor

Hi Vimal

 

can you tell me where can we look for - sp.kb.feedback.openTaskPopup",{"feedback_data":feedback_data} as one of my requirement is to make the 'Details' field mandatory on submission of feedback task.

vimal11592
Tera Expert

Found it. It was template linked in the widget. Thanks