How do i properly use a Lookup select box to populate the value of a field on the caller's user record in a record producer?

RBlor
Mega Guru

I am working on a record producer and was trying to use the lookup select box to autopopulate the caller's emp# field on the form. for some reason i only get the sysid show up. the field on the user table is a string field. . Any tips on getting this working

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1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

That should work as long as the lookup value field points to sys_id field.

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6 REPLIES 6

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

You are very welcome @RBlor 

Hi @Pradeep Sharma 

I am having the same issue and I am only using one column name in label but still it is showing sys_id. 

FYI - field type is referenced 

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