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How do I send email notification 14 days before variable end date for a catalog item?

mzmoore
Mega Expert

I have a need to send an email reminder notification to users 14 days before the variable end_date for a service catalog item.

If the end date is 4/11, I need an email reminder to send on 3/28. How would I accomplish this? 

Thank you.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

Hi,

you can also use flow designer with no script

check this

Approval Reminder for Approval Records using flow designer

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron

Hi,

you can also use flow designer with no script

check this

Approval Reminder for Approval Records using flow designer

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

mzmoore
Mega Expert

Thank you. Your links were very helpful. I decided to use the Flow designer for this effort.

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