How do I send email notification 14 days before variable end date for a catalog item?

mzmoore
Mega Expert

I have a need to send an email reminder notification to users 14 days before the variable end_date for a service catalog item.

If the end date is 4/11, I need an email reminder to send on 3/28. How would I accomplish this? 

Thank you.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you can also use flow designer with no script

check this

Approval Reminder for Approval Records using flow designer

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you can also use flow designer with no script

check this

Approval Reminder for Approval Records using flow designer

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

mzmoore
Mega Expert

Thank you. Your links were very helpful. I decided to use the Flow designer for this effort.

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