Hi All, What are the day to day activities of Service Now administrator ? What are the roles and responsibilities of Service Now Administrator in the Project ? Please kindly give the your valid points. Thanks and Regards Adi Narayana
Hi all, point 1.I have one custom table now i wants to give custom role for that table. does that role capture in the update set? point2 : I wanted to delete unwanted fields in that table can i capture those delete items in the existing "update set"...
Once the star rating and comments submitted means it will store on database.Once it was stored in database. Then hide or remove the rating and comments being displayed in service portal UI.
Hello Everyone, Please I need your help, I created a catalog item in which if the user selects a specific choice, the user will see other options to answer, for example: (variable name: select_sub_category ) User selected the second one, furthermore...
We upgraded to the June 2011 release this morning and have realized that the even though we have the Two-step field checked for Order Guides, users are still getting the 3rd confirmation screen. Has anyone else seen this problem? I've opened a ticket...
HiDoes anyone know how to disable it?The System Property "glide.sc.checkout.twostep" is already on "false"I'm on Jakarta.ThanksMarc
So here is the scenario:My customer want us to make an Incident. This is OK. Whenever we submit/update the incident, there will be an UI page show up in the screen. So the point here is it is an UI Page, not a JS, so using confirm('abc') is definitel...
Hi all, I have put together an inbound email action which creates a Request using the Cart API / createRequest() function. So far I have got the request to create the RITM via a glide record with the relevant fields populated however I am struggling ...
A table which is extended by other tables but itself is not extending? core table, custom table, base table, extended table
Hi All, How do I get timezone offset and day light saving applicable?(true or false) for opened for user timezone. We have requiremnt in which we need to populate this values in notification. currently I could only get user time zone by doing dot wal...
Hi all. I have hit a dead end and maybe I am making it more difficult than it should be. I have a group of assignment groups that are Parent groups to Child groups. The ask is: When an assignment group is chosen that is a parent, a "Sub Group" fie...
I need to run a weekly report for all managers that have users whose accounts will expire next week. What is the best mechanism to get this done? I know how to extract the data with glide query - I can get a list of users who will expire next week ...
Hello All,I am creating report on the incident table to show incidents created over time, stacked by Configuration Item > Class. This was quite easy to do using the following report attributes:Table: IncidentType: ColumnGroup By: ClassStacked: TrueA ...
Hi all, I have created a widget which works similar to reference variable to show active user records on one of the catalog item. Did it so because when I use the variable attributes on the list collector or reference type variables to show extra inf...
Hello everyone! I would like to know the best way to pass the development in dev instance to prod instance. Actually all development have been tested by customer but I am thinking the best way to do it, actually I have two options. 1. Clone dev inst...
