How do i view PRB1036768

tshk
Giga Contributor

‎10-30-2017 09:57 PM

what is the PRB1036768 record associated with helsinki patch 12a?

How do i view the Problem record? P.s. I have HI account. Tried viewing the KB associated KB0635420 and couldnt find what the exact problem is and whats been applied.

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6 REPLIES 6

HarshTimes
Tera Guru

‎10-30-2017 10:09 PM

Hi Selvi


this is related to sql injection and refereed in multiple knowledge articles.See the below screenshots. This may be helpful


find_real_file.png


Preview file
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Jaspal Singh
Mega Patron
Mega Patron

‎10-31-2017 02:23 AM

Hi Hari,



Try logging into HI instance initially & then search for problem ticket or knowledge article.


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tshk
Giga Contributor
In response to Jaspal Singh

‎10-31-2017 03:05 AM

no im trying to view the problem record itself.. the KB visibility is fine from HI login but not problem record


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Lucas Vieites
Tera Guru
In response to tshk

‎10-31-2017 03:34 AM

Hi Tamil,


what do you see if you try to access the direct link? Click here  


If you get a message related to any restriction, you don't have the needed access level to see the content. You will have to do withg the mentioned KB article.


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