how to put a UI action on the related list .
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Forum Posts
Resolved! Dynamic filter on string field for a list view in custom app
Hi Community, I want to create a dynamic filter for a list view when abc field is assigned to me, same like incidents assigned to me filter on the incident list view. But in my case this abc field is a string field and its data we are pulling via int...
Insert image in wiki knowledge article
Hi All!I would like to insert images in a knowledge articel. Article type is wiki (not HTML).The image name is <test_image.jpg>.I did following actions:* upload image as an attachement* insert this tag in the text field [[image:test_image.jpg]]* clic...
How to Check attachment attached or not on submit client script
Hii All i need to check attachment has attach or not by using on submit client script like i make one catalog item in that i want to check that this catalog item has attachment or not i try many thing but no luckyour help highly appreciated thank...
Resolved! Notification
Dear folks,can you help me how do i achieve below requitement of notification 'Hello <user>'We have completed your request number sdCould you please verify..."include app URL?
Cancel RITM Without Filling in Fields
Hi, I'm trying to modify our "Cancel RITM" UI Action so that it doesn't require agents to fill in mandatory fields. I haven't been able to find a solution, does anyone know if this is possible?
Can't upload application to on-prem instance
Hello,When trying to upload an application to my on-prem instance on the Application Manager I get this message: "Unable to upload application: Decrypted content file not found". I previously uploaded the relevant PKCS12 Key Store certificate to the ...
Inbound Email Action to Create Incident and Route to Assignment Group
Good morning Community, I need to create an inbound email action that creates and incident, and then routes it to the appropriate assignment group. I have set up the field actions(shown below), and the inbound action is working-sending all mail...
How to create SCTASK for each RITM in flow
Hi, I have created a flow for creating three RITM's on one request and mapped to the respective groups but here i want to create one SCTASK for each RITM that means one RITM under one SCTASK and 2nd RITM under one SCTASK and 3rd RITM under one TASK.I...
Send Attachments from 1 record to another
Hi All,I have a requirement where I need to send attachments from one record to another. For example, when I create an incident from a case, I want to transfer the attachments from the case to the incident at the time of incident creation or during u...
Resolved! What to extend to make a table to store list data
We want to store a few lists in ServiceNow tables, which have simple data, is there some table we can extend to do this so we don't consume a custom table?List Name, Attribute 1, Attribute 2, Attribute 2, ... Attribute 10We have at least about 3 of t...
Change Management Dashboard
Hi all 1. I would like to know if the attached Change Management dashboard is OOB (Utah)?2. If so, how do I get to it, I cannot find it under dashboards? ThanksThereza
Resolved! Workflow activities are getting executed twice
Hey Community, I am facing a weird issue in my workflow. Whenever the flow is triggered the activities after an if flow gets executed twice as I could see updates happening twice on the record. Can u help me or guide me what is happening over here? T...
Multiple Sub Workflow
I'm working on a catalog item that has a total of 3 workflowsPrimary Workflow (Approval), Workflow "A" and Workflow "B"In the Primary Workflow there is an If actionIf answer is True then use Workflow "A"If answer is False then Workflow "B"When I test...
Bundle Catalog Item
What is the best method to use to bundle catalog items together .. like a PC and an Monitor item? So when a user selects an item all the child stuff comes along with it?
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