How KB contributor group members have edit article access
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09-24-2024 12:48 AM - edited 09-25-2024 06:47 AM
Hello Everyone,
Currently in our system ownership group members are having edit access to articles.
And with this property glide.knowman.ownership_group.override property, When the property is set to true, the authors or revisers of knowledge articles retain contribute access to their published articles.
To give edit/retire access to KB contributor group member, we are planning to add ownership group as a parent field on contributor group. With this we tested Contributor's group member have edit/retire access.
Is this a right approach to give access to contributor group. Considering once Ownership Group available it overrides the "Can Contribute" user criteria.
Please provide your inputs on this.
@jMarshal
Thanks in advance.
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09-25-2024 08:31 AM
You have to be careful with embedded group "permissions" a member of a group which is a child of a group does NOT make the user a member of the parent group. A member of a child group will inherit roles that are assigned to a parent group, but will still not be on they sys_user_grmember table for the parent group. As a result, I do not think that you will be able to base your user criteria on group membership. You would need to also have a custom role being assigned to the ownership group and the user criteria would be based on that (if you have the role), not if you are in the group. This is a unintuitive way to use user criteria and group relationships, but if you outline it well enough in your governance documentation, I think you should be OK. Hope this helps, good luck! 😊