Flow Designer Trigger Conditions not working using "starts with" Condition

AmenaA
Giga Guru

The following trigger conditions work when put to "Case is not empty" but doesn't when put to "Case starts with TASK". (There are list of records where case does start with TASKXXXX -{ Reference Field }, but I just don't understand where it's going wrong since it works when filter is put to case is not empty...Tried with "contains TASK" too, but still no luck)

 

AmenaA_0-1726494399915.png

 

Please assist, Thank you In Advance..

2 REPLIES 2

Rajesh Chopade1
Mega Sage

Hi @AmenaA 

Ensure that the field you are applying the "starts with" condition to is of type string or text. The "starts with" condition works with text-based fields.

 

Leading or trailing spaces in the field values can affect the condition. Use trim() functions in scripting (if applicable) or check the data directly in the list view to ensure there are no unintended spaces.

 

i hope my answer helps you to resolve your issue, if yes please mark answer as correct and helpful

thank you

rajesh

AmenaA
Giga Guru

This is only when using with - on insert, not on update