how related list respond to the click on values

kapil_shinde
Tera Expert

Hi All,

 

do we know how related list opens form specific to the column when we click on any of the value. For example , Approver list on Change form, when we click on Requested in the State column it opens sysapproval_approvers form. Similarly when we click on any of the user in User column it opens user form ?

 

Thank you in advance

1 ACCEPTED SOLUTION

Hi @kapil_shinde  as others have said it is OOB functionality. However these links are shown on all list views, not just related lists (which is after all a list view). If you  are looking for a way to control / manage it, you can do that in 'List Controls' by checking / unchecking 'omit links'

 

1. right click on a column header in the list view you want to modify

Screenshot 2024-01-27 at 11.17.08 AM.png

 

2. check or uncheck 'omit links'

 

Screenshot 2024-01-27 at 11.17.34 AM.png

3. click update 

 

Hope this helped

-- Bala Guthy

Please mark this as helpful or a solution depending it's utility

View solution in original post

7 REPLIES 7

PrashantLearnIT
Giga Sage

Hi @kapil_shinde 

 

First column shows as link for the record, but other column will have link when they reference to some table.

 

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************

Thanks Prashant,

 

You mean it is out of the box behavior and we can not see the script behind it ?

I echo with @PrashantLearnIT  It is OOTB behaviour and surely there some script in core system which may be not easily available. so it OOTB.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @kapil_shinde  as others have said it is OOB functionality. However these links are shown on all list views, not just related lists (which is after all a list view). If you  are looking for a way to control / manage it, you can do that in 'List Controls' by checking / unchecking 'omit links'

 

1. right click on a column header in the list view you want to modify

Screenshot 2024-01-27 at 11.17.08 AM.png

 

2. check or uncheck 'omit links'

 

Screenshot 2024-01-27 at 11.17.34 AM.png

3. click update 

 

Hope this helped

-- Bala Guthy

Please mark this as helpful or a solution depending it's utility