How request item is created by servicenow

[Sumit Singh]

Can anyone help me on this.
I need to find from which script or workflow request item is created when we submit a catalog item.
Which script or workflow is responsible for mapping the request item fields.

[Jayant_M]

Hi Sumit,

In Process Automation>Flow Designer, search for the Service Catalog item request.

Please mark my response helpful if it resolves your issue

[Harish KM]

Hi @Sumit Singh You can check in your catalog item which is the workflow or flow handles the request .You can find that in below highlighted fields

[Ehab Pilloor]

Hi Sumit, 

This is the workflow you are looking for.

If you found this reply useful, please mark it as solution and helpful.

Thanks and regards,

Ehab Pilloor

[Amit Verma]

Hi @Sumit Singh 

Please check if below post helps :

https://www.servicenow.com/community/now-platform-blog/which-came-first-the-request-or-the-requested...

Thanks & Regards

Amit Verma