How the survey should be trigger to the loggedin user Once the request is closed

[mania]

Hi,

How the survey should be trigger to the loggedin user Once the request is closed.

Can anyone please let me know the process.It will be useful.

Thanks!

[Hemanth M1]

Hi @mania ,

Surveys are triggered based on trigger conditions by default (unless called through a script)

Sample :

Hope this helps!!!

[mania]

@Hemanth M1 

Thanks for responding!

Survey is triggered but in recipient is not showing that user.

Can you please help on this,It will be useful.

Thanks!

[Hemanth M1]

Hi @mania , 

Open these email logs and check which notification triggering this survey

1)You can find the notification here

2)Open the notification and check how its configured in the whom to send, if its triggred through script/flow check accordingly.

ex:

Hope this helps!!!

[mania]

@Hemanth M1 

It is showing same as you shown in email logs and also i have used OOB event and notification but not working.

Thanks!