Visual Task Board Missing Data for One User

johnfeist · ‎08-21-2024

We have a task board that I built years ago. The board shows assigned to for open incidents within several assignment groups. One of the principal users is no longer seeing two of the members who have incidents assigned. I've confirmed that I see everything and when impersonating the other user who has "disappeared" both users are there.

Can anyone tell me what the one user did to hide the two people and how i get them showing again?

Hope that helps.

:{)

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johnfeist · ‎08-26-2024

I needed to clean my glasses. I missed the advanced link at the bottom of the properties tab. With that i was able to reinstate the lane.

Hope that helps.

:{)

Helpful and Correct tags are appreciated and help others to find information faster

View solution in original post

Dr Atul G- LNG · ‎08-21-2024

Hi @johnfeist

Might be try to repair the plugin once.

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johnfeist · ‎08-26-2024

I needed to clean my glasses. I missed the advanced link at the bottom of the properties tab. With that i was able to reinstate the lane.

Hope that helps.

:{)

Helpful and Correct tags are appreciated and help others to find information faster