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How to add a Attachement in variable in the service request,if i am selecting in laptop ,automatically word document needs to populate and user can down load and fill it to upload how to get it in service request

MK21
Tera Contributor

How to add a Attachment in variable in the service request, if i am selecting in laptop ,automatically word document needs to populate and user can down load and fill it to upload how to get it in service request

i have a drop down in request form and we have 2 forms for different services, user selected on service , he wants to fill that form and submit the form ,suggest me the solution @Sandeep Dutta @Jaspal Singh 

6 REPLIES 6

Hi,

you can have those many Rich text label variable and show them accordingly

Steps I already shared above

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@MK21 

Hope you are doing good.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader