how to add Attach link Article and Attach Article button action in Contextual Search

yrozo
Tera Contributor

‎01-30-2024 02:40 PM - edited ‎01-30-2024 02:41 PM

It is posible to have two Attach actions, one for Embedded the article and one for Embedded the link article?

yrozo_1-1706653786611.png

 

I tried to configure it this way, but it does not work

yrozo_2-1706654196405.png

 

 

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Abbas_5
Tera Sage
Tera Sage

‎01-30-2024 07:36 PM

Hello @yrozo,

please refer to the link below:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827723

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-31-2024 06:01 AM

No mate, OOTB only 1 is available.

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