How to add dashboards to Agent Workspace

Martin Brochu · ‎06-14-2021

Is there a way to add dashboards to the Agent Workspace, especially in the Analytics Center page? In my Developer Instance, there is a "Base agent workspace" ( url: /now/demo/baseaw ) in which we can access Dashboards and add new ones via the Analytics Center:

The See All links leads to:

Where "Create new dashboard" button leads to the Dashboard Builder.

How can we achieve that in the built-in Agent Workspace ( url: workspace/agent)? I am not even able to open the Agent Workspace's Analytics Center in UI Builder, all I got is the landing pages when I open Agent Workspace in Ui Builder:

Thanks for the help!!

Community Alums · ‎08-24-2021

HI,

Refer to this:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for-workspace/task/create-workspace-dashboard.html#create-ws-db

Please mark my answer as Correct & Helpful, if applicable.

Thanks

Sandeep

View solution in original post

Vasu ch · ‎02-15-2022

Hi Kmarinelli,

Got any solution for your question? I do have same problem, I want to add dashboard viewport to the existing agent workspace.

kmarinelli · ‎02-16-2022

Unfortunately, no. It seems we will have to re-build our agent workspace in the new UI builder. For now, we are trying to make the legacy version work by using report widgets on the landing page.

Vasu ch · ‎02-16-2022

Thanks for the reply Kmarinelli.

Suzanne H · ‎05-13-2022

I know how to create new dashboards in Workspace by using the UI Builder but does anyone know of a way to migrate existing dashboards to Workspace?

Kachu · ‎06-21-2022

Hi Martin, Can you provide information on how you added Dashboard created by dashboard builder on agent workspace . I also got the page that you showed( 2nd image) but when clicked on the dashboard it doesn't show any thing when there is data and reports present on the dashboard when configure in dashboard builder.

Thanks in advance.