How to add dashboards to Agent Workspace

Martin Brochu · ‎06-14-2021

Is there a way to add dashboards to the Agent Workspace, especially in the Analytics Center page? In my Developer Instance, there is a "Base agent workspace" ( url: /now/demo/baseaw ) in which we can access Dashboards and add new ones via the Analytics Center:

The See All links leads to:

Where "Create new dashboard" button leads to the Dashboard Builder.

How can we achieve that in the built-in Agent Workspace ( url: workspace/agent)? I am not even able to open the Agent Workspace's Analytics Center in UI Builder, all I got is the landing pages when I open Agent Workspace in Ui Builder:

Thanks for the help!!

Community Alums · ‎08-24-2021

HI,

Refer to this:

https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for-workspace/task/create-workspace-dashboard.html#create-ws-db

Please mark my answer as Correct & Helpful, if applicable.

Thanks

Sandeep

View solution in original post

Martin Brochu · ‎06-27-2022

Hi Kachu,

I didn't added to the built-in Agent Workspace, I created a new App (/now/udes_dashboards/home) using UI Builder. It only has one page, which contains a Dashboard viewport.

We created an Application Menu in Platform view so our users can access that new App.

poojitha17 · ‎10-24-2024

@Kachu You find any way to achieve this ?