How to add expand/collapse icon in html?
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10-16-2014 05:21 AM
Hi,
In Knowledge Management, while creating an article when I change the article type corresponding template will appear inside the text field. In every template there will be a heading and description below that. For each heading of the article, I need to add expand/collapse icon at the right end so that I can expand/collapse the description below the title. Can anyone help me in doing this in HTML ?
Regards,
Hema P
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10-25-2015 10:56 PM
Hi All,
We are also facing the same issue. I think TinyMCE HtML editor does not support this type of feature.
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10-28-2015 09:52 PM
Hi All,
This is an OOTB issue. Problem is already created for this issue in Hi instance https://hi.service-now.com/kb_view.do?sysparm_article=KB0547641.
Just we have to add one attribute to Text field in Knowledge management, then it works as expected.
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11-20-2015 12:43 PM
Hello Md Sannavulla,
I looked at your referenced article and it is related to adding video in Service Now rather than the expand/contract issue. Did you mean to reference a different article?
Thanks,
Norma
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11-20-2015 08:22 PM
Hi Norma Ohlenbush,
If you add this attribute it will fix the expand and collapse issue also.
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11-21-2015 07:25 PM
Thank you Md Sannavulla.
I will read it again.
Sent from my iPad
