Resolved! Change schedule add Short Description
Hi experts! How can i add Short Description into the Change Schedule view? Thanks all for the help!
Forum Posts
Resolved! Create a Catalog Item with a 'repeater row'
I have been tasked with replacing existing InfoPath forms with a ServiceNow catalog items. Many of the forms we are trying to duplicate has an "Add Row" functionality. I've attached a screenshot of what we are looking to duplicate.Is there a way to ...
Check the script that updated by is not member of assignment group
Hi Team,I am trying to use below script include to check updated by is not member of assignment group but the code is not working. could you please check below.Script Include:var Check_customer_update = Class.create();Check_customer_update.prototype ...
Issue with Interactive Filters Adding Unexpected Keywords in metric_instance Table Reports
Hello ServiceNow Community,I'm encountering an issue with interactive filters on a dashboard that specifically affects reports using the metric_instance table. Here's a detailed explanation of the problem, along with screenshots to illustrate the iss...
Resolved! Hide Following button on sc_task table
Hi All, I need to hide the Following button on sc_task table. can anyone help me where it was configured and how can I hide it only for my catalog item. Thanks,Anil
Resolved! Creat BR for remove member from group if he is not manager of appliction
Hello every one,i need to make a BR that is remove members in a group that i created called "IT URS".It triggers when a field called 'managed_by' on the cmdb_ci_appl table is change and it is referance to the user table.What the BR need to do is whe...
how to integrate confluence with servicenow?
On my incident form, i have contextual search which shows knowledge articles from Knowledge Base. I would like to show articles from confluence as well when user enters something on short description field. Is it any way to access pages/articles on C...
On-call schedules and linking it to / visualizing it for supported Services
Hi all, I am currently looking into On-call schedules and their capabilities, and I have come across a few issues where I would definitely need some advice, see my points below: 1) Is there an easy way to store and display the on-call group phone num...
Attachment mandatory for a particular sc_task
Hi Allneed attachment mandatory for a particular task I tried script include and onsubmit client script but my workspace instance is scoped application it is not supporting synchronous call (getXMLWait(); is there is any alternative way please help...
Below script in nor working correctly
Hi All,I have written below inbound email action script on sc_req_item tableby using that 2 request are created 1 with proper catalog item and another one in without catalog item please let me know what is issue in my script.var cart = new Cart(); ...
Resolved! Business rule to check if field is Empty
Hi , I have to trigger business rule whenever a field value changes to Empty .How can I achieve this in the Filter condition of When to run filter section in Business rule. Please help!.
Resolved! what are the possible integration error /issues in service now
Hi ,what are the possible integration error /issues will occur in servicenow.
Filter dotwalking issue in reports
LIST VIEW current behavior :when creating a filter in the list view,and selecting "updated by" in the first field,and selecting "is different (from)" in the condition field,"Assigned to.employee number" is reachable inside the 3rd field.Generally spe...
Resolved! Bulk Approval of Service Requests
Hello all, Does ServiceNow allow bulk approval of service requests?
Resolved! Local Account Authentication Failure
Hello All,I have a local admin account used to move update sets between instances. We have recently moved from Eureka - > Fuji in Dev and Test instances. Right now when am trying to import update sets from the DEV instance I get the following error:E...