How to add field type "List" in Catalog variable

balaji_prusty1 · ‎12-13-2018

Hi All;

My requirement is to add a drop down in the catalog form, so user can select multiple item from the drop down list. But while creating variables for this, we dont have field type "list" in the catalog variable. We have only "List collector" which not looks good in the form to use.

"List" filed type is exist in the incident/change form. Is this possible to get this "List" type to Catalog variable.

Thanks

Balaji Prusty

manjusha · ‎12-13-2018

Hi,

use attribute value 'glide_list' in list collector attribute field to reduce size of list collector.

For more use below link.

https://docs.servicenow.com/bundle/london-it-service-management/page/product/service-catalog-management/reference/variable-attributes.html

Mark this answer as Correct/Helpful based on impact.

Regards,

Manjusha Bangale

View solution in original post

Devyani_6 · ‎12-13-2018

Hi Balaji,

Try using macro type of variable and add "macro_watch_list".

Mark If Correct/Helpful.

Regards,
Devyani

balaji_prusty1 · ‎12-13-2018

Hi Devyani;

Thanks for quick response. I used this macro "watch_list". And it looks like below in the request form. But I am not able to add the level name and the list of value. User need to search always.

Devyani_6 · ‎12-13-2018

Hi Balaji,

I think you can use Macro with label type variable.

Regards,
Devyani

Neelavathi M · ‎01-25-2023

Hi,

how to get "List"type to Catalog variables, can you please suggest the steps.

Appreciate your response

Thanks .