How to add Images to the incident created by record producer catalog item.

Siris
Tera Contributor

I added images to the description, and the users select the choice option in product variable, but when user selects a product, the related image also should be added to the incident created using record producer.

7 REPLIES 7

Ankur Bawiskar
Tera Patron

@Siris 

please share form screenshots and what exactly you are looking for

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Tanushree Maiti
Kilo Patron

Hi @Siris ,

 

Share screen shot ( if possible step by step what you are doing and what is your expectation).

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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Siris
Tera Contributor

@Ankur Bawiskar @Tanushree Maiti Here is the idea, if user choose picture, the image should also attached to the incident

@Siris 

how will user select image?

what type of variable are you using for this on form?

where on target this image should go?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader