How to add Record producer in widget in service portal?

[Vishwas Kulkarn]

I have created one record producer call Create Case and I want to add that in widget in service portal. How can I achieve that?

[Vaishnavi Lathk]

Hi,

First add widget type as URL & add the url as follow.

URL : 'https://instance-name.service-now.com/sp?id=sc_cat_item&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9'  

Change the sys id with your record producer's sys id.

Regards,

Vaishnavi Lathkar

[Vishwas Kulkarn]

Hi Vaishnavi,

Will you please tell me in brief?

[Sagar Pagar]

Hi,

First you need to add the "SC Catalog Item" widget to that page and add the URL of record producer.

Thanks!

Sagar Pagar

[Vishwas Kulkarn]

Hi Sagar,

I can see the widget like below

where should I add URL?