How to add the description of a trigger to an alert

Mp1999
Tera Contributor

Hello everyone,

I need that in my alerts, which have Zabbix as the Source, not only the existing description appears but also the description of its trigger (MetricBase Trigger Definitions).

Here is an example with any alert:

Alert0933739:
zbx_snmp_chkp_ha_conn_usg exceeded the ES_cyb_zbx_snmp_chkp_ha_conn_usg Critical threshold of 80000.

Metric name: zbx_snmp_chkp_ha_conn_usg

This metric name has the following trigger definition: ES_cyb_zbx_snmp_chkp_ha_conn_usg

The description field of this trigger definition has: Client CheckPoint Connections
zbx_snmp_chkp_ha_conn_usg - 65000/80000

Well, what I want is that when the alert is triggered, it adds to the existing description field, also the description field of the trigger definition of the metric in the alert.

Thank  advance!

Mp1999_1-1718881370265.pngMp1999_2-1718881400854.png

 


 

 
 



1 REPLY 1

Mark Manders
Mega Patron

Can you close this question, since you have also asked it here: https://www.servicenow.com/community/itom-forum/add-the-trigger-description-to-the-alert-description...

 


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Mark