How to attach a ppt file to a catalog item

GBS
Tera Contributor

Hi, I want to attach a ppt file to the catalog item so that users can be able to download the file directly from the portal. Any suggestions on how to achieve this.

2 REPLIES 2

_Gaurav
Kilo Sage

Hi @GBS 
You can use the description field to add the file to your catalog item.
1. Add your PPT file to the sys_attachment table.

2. Copy the URL and paste it in the description box using the insert link icon.

 

NOTE: Make sure the user who is going to download the file has the access to the attachment table.

Muhammad Hamza
Kilo Sage

Hey @GBS,
You can look at this community post,

https://www.servicenow.com/community/itom-forum/display-an-attachment-on-catalog-item/ 

https://www.servicenow.com/community/itsm-forum/how-we-upload-attachment-in-catalog-item-by-default-... 

https://www.servicenow.com/community/developer-forum/attach-a-file-in-catalog-item-as-attachment 

Kindly appreciate the efforts of community contributors by marking appropriate response as the correct solution and helpful, this may help other community users to follow the right solution in the future.

Thanks,

Hamza