How to automate adding the people to the attendees list like whoever has created the change request

Sachithananda 1
Giga Guru

How to easily configure - add automatically the change requester to the specific CAB meeting where their request is added to be reviewed. 

 

when ever new chnage added to board

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the assigned to should be added to attendees list automatically 

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Sachithananda 1 

 

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You need to automate the Send Invite UI action as per the out-of-the-box behavior. Currently, when a change is added to the agenda, the list gets populated, but the user still has to click the Send Invitation UI action manually for the assignee to receive the email invite. You need to pick that code and create a Business Rule to run it automatically.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Thanks @Dr Atul G- LNG  for the reply,

But its not about automate notification- actually the attendees list to be updated with newly added change req assigned to.

 

I tried this on my end in the CAB meeting, and you can try the same in WS by following these steps:

  1. Go to List Layout

  2. Add the required field

  3. Save

  4. Select Reset Default, and it should work

 

 

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Workspace

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*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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